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RIGHT OF WITHDRAWAL

1. Pursuant to the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2020, item 287, as amended), the Consumer may withdraw from the contract for the sale of Goods purchased in the Store without giving a reason, by submitting an appropriate statement in writing, within fourteen (14) days from the date of delivery of the Goods (i.e. from the date of receipt of the Goods by the Consumer). To meet this deadline by the Consumer, it is enough to send a statement before its expiry.

2. The consumer may withdraw from the contract by submitting a statement of withdrawal from the contract to the Seller. The template of the declaration is attached as Appendix 1 to these Regulations.

3. A declaration of withdrawal from the contract should be sent to the e-mail address: sklep@districhem.eu

4. The Consumer will return the Goods to the Seller within fourteen (14) days from the date on which he withdrew from the contract. To meet the deadline, it is enough to send back the Goods before its expiry.

5. The return of the Goods should be made to the Seller's address: st. Perla 10/5, 41-300 Dabrowa Górnicza

6. The Seller, within fourteen (14) days from the date of receipt of the declaration of withdrawal from the contract, will return to the Consumer all payments made by him, including the cost of delivering the Goods, but the refund will not take place until the Goods are returned or delivered by the Consumer proof of sending it back.

7. The Seller will refund the payment using the same method of payment as used by the Consumer.

8. The consumer bears the costs of returning the Goods to the Seller.

9. The right to withdraw from the Sales Agreement is not entitled to the Consumer in relation to the contract:

  • in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to satisfy his individual needs;
  • in which the subject of the service is an item that deteriorates quickly or has a short shelf life;
  • in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
  • in which the subject of the service are items which, due to their nature, are inseparably connected with other items after delivery;
  • in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
  • for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement;
  • in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract;
  • for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the entrepreneur about the loss of the right to withdraw from the contract;

10. The right to withdraw from a distance contract is not granted to an entity other than the Consumer, as defined for the purposes of these Regulations (see: definition of "Consumer").

Withdrawal form: download